Question 1

What is animevideo.ai?

Accepted Answer

animevideo.ai is an AI-Agent-driven platform for generating, sharing, and trading 2D skeletal animation assets. We provide professional tools and a marketplace to bring developers a brand-new animation asset experience.

Question 2

What can I find on animevideo.ai?

Accepted Answer

You can generate 2D animation characters from text prompts, swap body parts via AI Reskin, convert 3D motion capture to 2D animation, and browse or buy ready-to-use animation assets made by the community.

Question 3

What payment methods are supported?

Accepted Answer

We support major credit cards, PayPal, Alipay, and other regional payment methods through Stripe and Creem.

Question 4

Can I get a refund after purchase?

Accepted Answer

Refunds follow our terms of service. Contact support if you have issues with a purchase.

Question 5

How do I download my purchased or generated assets?

Accepted Answer

Sign in and go to Dashboard → Assets. All your purchased and generated assets are listed there with download buttons.

Question 6

How long are my assets kept?

Accepted Answer

Purchased and generated assets are valid indefinitely on your account.

Question 7

Why was my asset submission rejected?

Accepted Answer

Only assets that comply with the Publisher Terms and Content Policy can be listed. Check your email for the rejection reason.

Question 8

When do I receive payouts?

Accepted Answer

Payouts are issued around the 20th of each month once your balance exceeds $50 (excluding third-party transfer fees). Timing may vary due to bank or platform factors.

Question 9

Why was my account closed?

Accepted Answer

Accounts may be closed when you violate our Terms of Service, Content Policy, Privacy Policy, Publisher Terms, or any other site policies. Closed accounts cannot be accessed.

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